Shipping & Returns

Returns (ALL Items)

Please note that ALL items are custom and made-to-order, and are therefore NONREFUNDABLE. However, if you are unhappy with your item, please let us know within 24 hours of receiving the item.

 

 

 

 

Shipping

Items will be shipped via UPS 3-4 weeks from your order confirmation date. You will receive an email with tracking information once your order is shipped. Tufted Dream Designs will not be liable for any damage occurred during shipping. If item is damaged upon delivery, please contact us within 24 hours of receiving the item.